RETURNS

We understand that you might need to return something to us for a number of reasons.  Before any returns will be accepted or processed, you must contact us within 14 days of receiving the product before sending anything back.  This is necessary to ensure the correct procedure is followed so the process is as quick and easy as possible.

Items must be returned to us via tracked postage or courier.  Without a verifiable tracking number, you accept full risk of the item not reaching us.  Returns not received by us will not qualify for replacement or refund.

1. You changed your mind, found it cheaper somewhere else or decided you don’t like the product

 

2. The item arrived damaged or missing something

 

3. The item is faulty

 

Refunds may only be processed to the payment method the original transaction was paid with.

 

 

 

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